Client:
Leading UK Rental Business
Location
UK and parts of Europe
Devices:
200+
Project Description
Long established, specialist rental business supplying specialised products and related services to a diverse range of end markets including infrastructure, construction, house building and oil and gas both in the UK and overseas.
Having worked for the client for a number of years, Copier Systems Limited were asked to incorporate managed print services at various locations across the UK, Holland and Germany.
We provided a range of hardware print solutions on a pre-agreed framework whereas whereby the client has the ability to request machines on demand
All solutions were delivered and installed by Copier Systems Limited own Employees and every solution is placed on a service agreement with set SLA’s.
The Challenge/Objectives
- Guaranteeing documentation and implementation completed in a timely manner following order requests. This is a fast paced constantly growing company.
- Ensuring a smooth handover from existing to new solutions without impacting on business operation
- Adhering to the groups IT policy working closely with the IT help desks 20+ team. Essential is ensuring all solutions are placed on relevant remote monitoring software platforms for the automatic ordering of consumables, pro active support offering and automatic collection of machine readings.
The Solution and Key Achievements
- Over 150 Epson multifunctional devices enforcing the company’s green credentials and commitment to its CSR messaging.
- Over 50 Konica Develop A3 heavy duty devices producing a range of works including drawings, general office documents, quotes and marketing material.
- Itemised and transparent monthly billing with detailed breakdown of volumes and costs.
- Ensuring contractor compliance on installing solutions in a range of environments.
